TERMS AND CONDITIONS OF USE

MICHEMIX S.A. de C.V.

Last updated: May 12, 2026

General Information

Welcome to MICHEMIX! The terms "we", "us" and "our" refer to MICHEMIX S.A. de C.V. (RFC: MIC140205MAA), located at Ave. Las Torres 800, Los Morales Sector 2, San Nicolás de los Garza, N.L., C.P. 66440, Mexico. MICHEMIX operates this website, including all related information, content, features, tools, products and services (the "Services"). The technological infrastructure of the site is provided by Shopify Inc.

These Terms and Conditions of Use (the "Terms"), together with any policies incorporated by reference, describe the rights and responsibilities of the user ("you" or the "User") when accessing or using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, warranties, disclaimer, and limitation of liability.

By visiting, interacting with, or using our Services in any way, you agree to be bound by these Terms and our Privacy Policy available at:

https://www.michemix.com/policies/privacy-policy

If you disagree with any of these Terms or our Privacy Policy, you must refrain from using or accessing the Services.

Section 1. Access, Account and Legal Capacity

By accepting these Terms, the User represents and warrants that:

•       You are at least the legal age of majority in your state, province, or country of residence.

•       You have full legal capacity to accept these Terms and fulfill the obligations arising from them.

•       You have given your consent to allow any of your minor dependents to use the Services on devices you own, acquire, or manage, assuming full responsibility for such use.

•       All information you provide to MICHEMIX is truthful, current, and complete.

The User is solely responsible for maintaining the confidentiality and security of their account credentials, as well as for all activity carried out under their account. In the event of unauthorized use of your account, you must notify MICHEMIX immediately.

MICHEMIX reserves the right to suspend or terminate access for any User who provides false information or violates these Terms, without prior notice and at its sole discretion.

Section 2. Our Products

MICHEMIX has made its best efforts to accurately display its products and services on the website. However, colors, appearances, or visual features may vary depending on the device and settings used by the User.

MICHEMIX does not guarantee that the appearance or quality of any product or service will exactly meet the User's expectations. All product descriptions are subject to change at any time and without prior notice, at MICHEMIX's discretion.

Section 3. Informational Website

Currently, this website operates solely as an informational platform and does not process sales, payments, or online orders directly.

To purchase MICHEMIX products, please consult our authorized distributors and points of sale.

Section 4. Intellectual Property and Content

All content available on the MICHEMIX website, including but not limited to: registered trademarks, trade names, logos, texts, images, photographs, graphics, illustrations, videos, audio, source code and any other related material (the "Content"), is the exclusive property of MICHEMIX S.A. de C.V. or its licensors, and is protected by applicable Mexican and international intellectual property laws.

These Terms grant the User only a limited, personal, non-exclusive, non-sublicensable, and non-transferable right to use the site for informational and personal non-commercial purposes. This right does not imply the transfer of any intellectual property rights.

The following are strictly prohibited without prior written authorization from MICHEMIX:

•       Reproducing, copying, republishing, or posting the Content.

•       Distributing, transmitting, or publicly communicating the Content, in whole or in part.

•       Modifying, transforming, or creating derivative works from the Content.

•       Downloading or commercially exploiting any element of the site.

•       Using the trademarks "MICHEMIX", "Miche Mix" or any of their variants without written authorization.

Any User who demonstrably violates the intellectual property rights of MICHEMIX or third parties through the use of the site may be excluded from it and, if applicable, subject to corresponding legal action.

Section 5. Third-Party Tools

MICHEMIX may provide access to third-party tools or services over which it has no direct control or supervision. Such tools are offered "as is" and "as available", without warranties of any kind from MICHEMIX. Their use may be subject to the terms and conditions of each respective provider.

Section 6. Links to Third-Party Sites

The Services may contain links to third-party websites. Such links are provided solely for the User's convenience. MICHEMIX has no control over the content, policies, or practices of such sites and is not responsible for them.

The inclusion of a link to a third-party site does not imply any recommendation, sponsorship, or endorsement by MICHEMIX. The User accesses third-party sites at their own risk.

Section 7. Relationship with Shopify

MICHEMIX S.A. de C.V. uses Shopify Inc. technology to operate this website. Shopify is not responsible for the content, products, promotions, or information published by MICHEMIX. To learn about Shopify's privacy practices, please visit:

https://privacy.shopify.com/en

Section 8. Privacy Policy

All personal information collected through the Services is governed by our Privacy Policy, developed in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), available at:

https://www.michemix.com/policies/privacy-policy

By using the Services, the User acknowledges having read and accepted said Policy. We recommend reviewing it periodically.

Section 9. Errors, Inaccuracies and Omissions

The website may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, or other information. MICHEMIX reserves the right to correct any errors or update information at any time and without prior notice.

Section 10. Prohibited Uses

The User agrees to use the MICHEMIX website exclusively for lawful purposes and in accordance with these Terms. The following are strictly prohibited:

•       Using the Services for illegal purposes or contrary to morality and public order.

•       Violating applicable laws, regulations, or rules of any jurisdiction.

•       Infringing the intellectual property rights of MICHEMIX or third parties.

•       Transmitting viruses, malware, malicious code, or any harmful software.

•       Performing scraping, data mining, automated information extraction, or any unauthorized use of the site.

•       Interfering with the operation, security, or integrity of the site or its servers.

•       Posting or transmitting false, misleading, or deceptive information that may mislead other users.

MICHEMIX may permanently suspend or block access for any User who violates these prohibitions, without prior notice and without liability to the Company.

Section 11. Use of Automated Agents and Artificial Intelligence

It is expressly prohibited to use bots, crawlers, scrapers, automated tools, artificial intelligence agents, or any autonomous software to interact with the website in an unauthorized manner, including mass content extraction, repeated automated access, or simulation of human users.

MICHEMIX reserves the right to limit, block, or take appropriate legal action against any unauthorized automated access to the site.

Section 12. Termination and Suspension

MICHEMIX may terminate or suspend the User's access to the Services at any time and without prior notice when there is a breach of these Terms, fraudulent or illegal use of the site, or when MICHEMIX deems it necessary to protect the integrity of the site or the rights of third parties.

The termination of these Terms shall not affect obligations that by their nature must survive, including those related to intellectual property, limitation of liability, and indemnification.

Section 13. Disclaimer of Warranties

The Services are provided "as is" and "as available", without express or implied warranties of any kind, including warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights.

MICHEMIX does not guarantee that the site will operate uninterrupted, timely, securely, or error-free, nor that the results obtained from using the site will be accurate or reliable.

Section 14. Limitation of Liability

To the maximum extent permitted by applicable law, MICHEMIX S.A. de C.V., its officers, employees, affiliates, agents, and suppliers shall not be liable to the User or any third party for any direct, indirect, incidental, special, consequential, or punitive damages of any nature, including loss of data or lost profits, arising from access to, use of, or inability to use the website or its content.

The foregoing applies even if MICHEMIX has been informed of the possibility of such damages.

Section 15. Indemnification

The User agrees to indemnify, defend, and hold harmless MICHEMIX S.A. de C.V., its officers, employees, affiliates, agents, and suppliers, from any claims, demands, legal actions, losses, damages, costs, or expenses (including reasonable attorneys' fees) arising from:

•       The User's breach of these Terms.

•       The improper, fraudulent, or illegal use of the website or Services.

•       The violation of third-party rights, including intellectual property rights.

Section 16. Severability

If any provision of these Terms is declared invalid, void, or unenforceable by a competent authority, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The remaining provisions shall remain in full force and effect.

Section 17. Entire Agreement

These Terms, together with MICHEMIX's Privacy Policy and any additional policies incorporated by reference, constitute the entire agreement between the User and MICHEMIX regarding the use of the website and Services, and supersede any prior agreements or understandings between the parties on the same subject matter.

MICHEMIX's failure to exercise any right or provision under these Terms shall not constitute a waiver of such right or provision.

Section 18. Assignment

MICHEMIX S.A. de C.V. may assign, transfer, or subcontract its rights and obligations under these Terms without requiring prior consent from the User. The User may not assign their rights or obligations under these Terms without MICHEMIX's prior written consent.

Section 19. Governing Law and Jurisdiction

For the interpretation, compliance, and enforcement of these Terms, the parties agree that the federal laws of the United Mexican States shall apply, including the Federal Civil Code, the Commercial Code, and the Federal Consumer Protection Law, to the extent applicable.

The parties expressly submit to the jurisdiction of the competent courts of the City of Monterrey, Nuevo León, Mexico, waiving any other jurisdiction or venue that may correspond to them by reason of their current or future domiciles, or for any other reason.

Section 20. Changes to the Terms

MICHEMIX reserves the right to update or modify these Terms at any time by posting them on this website, indicating the update date. Continued use of the site after posting the changes will constitute acceptance of the modified Terms. Users are encouraged to review this page periodically.

Section 21. Contact Information

For any questions, comments, or requests related to these Terms and Conditions, you may contact us at:

MICHEMIX S.A. de C.V.

Email: marketing@michemix.com

Phone: 55 8332 0924

Address: Ave. Las Torres 800, Los Morales Sector 2, San Nicolás de los Garza, N.L., C.P. 66440, Mexico

RFC: MIC140205MAA  |  Business registration: 323137

This document was prepared in accordance with applicable Mexican federal law.